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Interview with Dean Miss Teri Stalder

Which are the most important learning tools/subjects in your programmes and how are they helpful for the students?

Our students are entering a competitive world in the hospitality industry which puts us under immense pressure to create the most effective course design. We need to build intelligent, independent thinkers, that know their stuff. What is crucial in this modern world with ever present AI tools is that our students know how to research accurately and critically. We offer a basic ‘Researching for Hospitality’ course that covers the basics in referencing using APA style, paraphrasing, and using quotations correctly. At the Master level, we do a deep dive into Critical Literary Review, and Research Methodology. These set the groundwork for solid thesis writing and

Strategic Business Plan presentations. Our Finance courses at multiple levels ensure that students understand what goes into cost control in a kitchen or restaurant and how to manage their own finances for the future. Our goal is that each student is prepared to start their own business if they wish or understand their value as a team member should they go into a corporate role.

What do you think is the best method to deliver knowledge to the students? Through structured and standard traditional methods or more of a loose and creative approach?

We offer an exceptional mix of teaching methods to deliver lectures to our students. That means that on one afternoon, they might be working together as a team to create a concept for a new sustainable hotel, develop a marketing plan complete with social media and videos, and the next day draft an essay on the ‘Future of Tourism in Switzerland’. We don’t believe that one model fits all and allow flexibility in our teaching to offer differentiation and scaffolding to all students. Not every student arrives at the same level, our professors are careful to help the newcomers learn to adapt to ‘Swiss Education’ this means being prompt for lessons, meeting deadlines for assignments, and active participation in all of their courses.

How are the programs helping students with their future?

We currently offer a dual degree programme in our Master and Bachelor that opens the door to collaborations with industry partners. These initiatives provide opportunities for our students to engage with professors and students from our partner universities. This experience is an opportunity for knowledge and cultural exchanges, making them more competitive and employable in the job market.

What do you think is the biggest challenge during the programs offered by this school?

We have our students for 6-month study periods followed by 6-month internship work training. One student gets first-hand experience in managing a team while another student becomes an expert at food cost control. Ensuring that all of the students get as much as they possibly can from their education combined with quality internships is a goal we are working towards.

Are you planning any significant changes regarding the programmes in the future?

We are on the path to accelerating our network and partnerships with academic and non-academic institutions and communities. We will be making big announcements soon regarding all the exciting projects that have been happening behind the scenes.


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